Shipping /Returns/Gift Options

Returns Policy

We accept returns for a full refund within 30 days of the purchase date. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in its original packaging.  Unfortunately we do not offer a refund on opened or used products. Shipping costs are the responsibility of the customer and are non-refundable.

If you would like to return or exchange any part of your order, following the above guidelines, please contact us at: info@whimsy4u.com  Include your order number and details about the product you would like to return.  We will confirm with instructions on how to return your items from your order.

Note: Due to COVID-19 and shipping delays, please allow several weeks to receive your refund.  (return time/ship time/process time)

Shipping

Shipping rates are calculated by weight and zip code.  Depending on the shipping provider you choose, rates and shipping date estimates may appear accordingly. 

Once product has shipped, the carrier is responsible for all items being delivered.  We are not responsible for any damage, theft or missing packages. 

*Products usually ship within 48 hours when orders are placed during weekdays/within 72 hours when orders are placed on weekends.

GIFT OPTIONS

*Gift Certificates available; lower right corner

*If sending a gift, please note its a gift in ORDER COMMENTS during checkout.  You can also include a CUSTOM MESSAGE to include with your gift.  In an effort to reduce shipping materials and cost we do not offer gift wrapping.  We package and ship sustainably and provide a unique unboxing experience that is a gift in itself!

We proudly ship eco-friendly, with you and earth in mind!